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Refund Policy


Customers rent storage unit(s)/space(s) on a monthly basis. The rental period begins on the day the lease is signed and continues on the first of each month.  All rent is due on the first of each month. If you have not completed a vacate form and/or there is still a lock on your unit as of the first of each month , full rent is due for that month. Rent will not be pro-rated for move-outs . If the tenant moves out mid-month without giving that prior notice, the tenant agrees to pay a full month’s rent. In the event your account is overcharged due to an entry error, Packed House Self Storage will refund your account after being notified of the discrepancy.